FAQ
Find answers to frequently asked questions here
What is azuwebuild.com?
Why do I see azuwebuilddesk.com on my bank statement?
If you see azuwebuilddesk.com on your bank statement, it is because you have purchased a membership with azuwebuild.com.
You have received a welcome e-mail with login credentials to azuwebuild.com after the initial membership purchase. Please check your inbox for that email.
How do I cancel my membership?
There are several ways in which you can cancel your membership on our website:
- Log in to your account, go to your Profile, and click “Cancel Membership” button
- Go to “Cancel Membership” page of your account and click the “Cancel Membership” button
- Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button
- Simply contact our support agents and request membership termination
If you have issues finding your login credentials, please contact customer support.
Email: [email protected]
Phone: +421 51230 29 56
Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.
Where do I find my invoices?
An invoice is created whenever we bill your credit card, and you can look for it under 'My Account > Orders'.
Can I get a refund?
Yes, we offer a 100% refund guarantee on all orders where you request a refund within 14 days of the purchase.
We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.
To request a refund, please contact the customer support team.
Email: [email protected]
Phone: +421 51230 29 56
Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.
Contact
Email:
Phone:
tel:+421 51230 29 56